Privacy Policy

BuyAnniqueOnline is operated by Petro McKenzie, an independent Annique consultant based in South Africa. This website (buyanniqueonline.co.za) enables customers to browse and purchase genuine Annique products online.

For any privacy-related queries, you can contact us at petro@buyanniqueonline.co.za.

We collect personal information only when necessary to provide our service. This includes:

• Account information: your name, email address and phone number when you register.
• Order information: your delivery address, contact details and purchase history when you place an order.
• Payment information: we do not store card details. Payments are processed securely through our payment provider.
• Usage data: standard server logs including your IP address, browser type and pages visited, used solely for security and performance monitoring.

Your personal information is used to:

• Process and fulfil your orders, including communicating order status and shipping updates.
• Manage your account and respond to your queries.
• Send transactional emails related to your purchases (order confirmation, dispatch notices).
• Improve the functionality and security of our website.

We do not sell, rent or share your personal information with third parties for marketing purposes.

In terms of the Protection of Personal Information Act (POPIA), we process your personal information on the following lawful bases:

• Contract: to fulfil orders you have placed with us.
• Legitimate interest: to maintain the security of our systems and improve our service.
• Consent: where you have expressly opted in to receive marketing communications.

We use session cookies to keep you logged in to your account. These are essential for the website to function and cannot be disabled if you wish to use account features. We do not use third-party advertising cookies.

We retain your personal information for as long as your account is active or as required to fulfil the purposes outlined in this policy. Order records are kept for a minimum of 5 years in compliance with South African tax legislation. You may request deletion of your account at any time by contacting us.

Under POPIA you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information (subject to legal retention requirements).
• Object to the processing of your information.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Our site uses HTTPS encryption for all data in transit. Passwords are stored as one-way cryptographic hashes.

Our website is hosted on Vercel and uses Neon (PostgreSQL) for data storage — both of which maintain industry-standard security practices. We may link to the official Annique website for consultant registration; please refer to Annique's own privacy policy for their data practices.

We may update this privacy policy from time to time. Material changes will be communicated via email to registered account holders. Continued use of the website after any changes constitutes your acceptance of the updated policy.